GET IN TOUCH
WE'VE GOT YOU.
Got a question, found a bug, or just want to say hello? We read every message and get back to you within 48 hours.
CONTACT
SEND US A MESSAGE
WE RESPOND WITHIN 48 HOURS
MESSAGE SENT
Thanks for reaching out. We'll get back to you at your email address within 48 hours.
RESPONSE TIME
Within 48 hours
We read and respond to every message
PLATFORM
iOS only (iPhone)
Available on the App Store
COMMON QUESTIONS
QUICK ANSWERS
HOW DO I ADD A RIVAL?
Go to the Rivals tab and tap the + button. Search by username, or share your personal QR code for someone to scan directly.
HOW ARE CHALLENGE POINTS CALCULATED?
Winning a challenge earns 50 league points. Completing a challenge (even as a loss) earns 10 points. Points accumulate toward your league tier.
HOW DOES STEP TRACKING WORK?
AX Rivals uses Apple HealthKit to read your step count automatically. You'll be asked to grant permission on first launch — no manual logging needed.
IS MY DATA PRIVATE?
Your workout data and health data are only ever shared with rivals you've explicitly added. We don't sell or share personal data with third parties.
CAN I USE AX RIVALS WITH AURUM X?
Yes — AX Rivals and Aurum X share a login. Log your workouts in Aurum X and they'll sync across to your challenges automatically.
HOW DO I REPORT A BUG?
Use the contact form above and select "Bug report" as the topic. Include your iPhone model and iOS version if you can — it helps us fix things faster.